Conversion Funnel
Overview
A conversion funnel is a model that illustrates the steps a consumer takes from initial awareness to the final purchase, highlighting key stages in the decision-making process.
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A conversion funnel is a conceptual framework used in marketing and sales to depict the journey of a customer from the first interaction with a brand to the ultimate goal of making a purchase. This model is called a funnel because it starts broad at the top with many potential customers and narrows down to a smaller number of actual buyers at the bottom. Each stage of the funnel is designed to capture and retain customer interest, moving them closer to a purchase decision.
The stages of the conversion funnel typically include awareness, interest, consideration, intent, evaluation, and purchase. At the top of the funnel, efforts are focused on attracting a wide audience and generating awareness about the product or service. As potential customers move down the funnel, they become more engaged and interested, eventually leading to the consideration and intent stages where they evaluate the product and decide to make a purchase. The final stage is the purchase, where the prospect becomes a customer.