Conversion Rate Optimization (CRO)
Overview
Conversion Rate Optimization (CRO) is the process of increasing the percentage of website visitors who complete a desired action, such as making a purchase or filling out a form.
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Conversion Rate Optimization (CRO) involves systematically improving the elements of a website or landing page to increase the likelihood that visitors will take a desired action. These actions can range from making a purchase, signing up for a newsletter, or filling out a contact form. CRO is a data-driven process that uses analytics and user feedback to identify barriers to conversion and test potential improvements.
The process typically involves identifying key performance indicators (KPIs), analyzing the current conversion funnel, generating hypotheses for why visitors are not converting, and then testing those hypotheses through various methods. The ultimate goal of CRO is to enhance the user experience and maximize the return on investment (ROI) from existing traffic rather than relying solely on increasing the number of visitors.